Refund policy

Cancellations and returns

No cancellations or returns. All orders are considered final once placed.

Replacements only

If your order arrives damaged, we'll replace the affected product at no additional cost, including shipping.

How to request a replacement

Email us at hello@kubohoney.com with photos of the damaged product. Use the subject line Replacement Request - Order #[Your Order Number] so we can assist you promptly.